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Evan Zach

Head Of Customer Success at Ceres Imaging

Evan Zach has a diverse work experience spanning various industries and roles. Evan currently works at Ceres Imaging as the Head of Customer Success, leading a global team in the United States, Australia, LATAM, and Europe. Prior to that, they worked at Till Payments as the Vice President, Head of Customer Implementation and Success, where they built and led Customer Implementation and Success functions for North America. Evan achieved significant results, including a reduction in implementation cycle time and the establishment of a successful Customer Success function.

Before Till Payments, Evan worked at Deluxe Corporation, where they held several positions, including VP of Customer Implementation and Success, Senior Director of Customer Implementation, Success & Operations, and Director of Customer Implementation, Success & Operations. During their time at Deluxe Corporation, they demonstrated strong leadership skills in managing large teams and achieved excellent customer satisfaction scores and revenue growth.

Evan also gained experience at Thomson Reuters Westlaw as a Customer Success Manager, responsible for revenue retention and growth. Additionally, they worked as a Law Clerk at Berry Law Offices, Ravich, Meyer, Kirkman, McGrath, Nauman & Tansey, P.A., and Community National Bank (now Clear Lake Bank and Trust).

Overall, Evan brings a wealth of experience in customer success, implementation, operations, and leadership roles across multiple industries.

Evan Zach completed their education with a Bachelor of Arts (B.A.) degree in Finance, General from the University of Northern Iowa in the years 2005 to 2007. Evan then pursued higher education at Mitchell Hamline School of Law, where they obtained a Doctor of Law (JD) degree from 2007 to 2010. In December of 2013, Evan obtained a certification in the Program on Negotiation and Leadership from Harvard Law School.

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Timeline

  • C

    Head Of Customer Success

    March, 2023 - present

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