Katelyn Neary

Member Operations Manager at Ceresa

Katelyn Neary, the Member Operations Manager at Ceresa, handles operations and support for all members, including managing inquiries and support tickets, scheduling touchpoints to drive engagement, and improving message deliverability. Previously, Katelyn worked as a Customer Support Specialist at Ceresa, a Customer Success Specialist at Curate, a Real Estate Agent at Berkshire Hathaway HomeServices Fox & Roach, Realtors, and a Drama Teacher at Drama Kids International. Katelyn also has experience as a Customer Solutions Specialist at Capital One. Katelyn is currently pursuing a Bachelor of Science in Business Administration and Management at Western Governors University.

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Timeline

  • Member Operations Manager

    October 1, 2023 - present

  • Customer Support Specialist

    April, 2023