Daniel Jones

Daniel Jones has extensive experience in technical support and telecommunications, currently serving as a Helpdesk Contractor at Brainhunter USA for Unisys at Microsoft Corporation since July 2017, focusing on Windows 10 and Office 365 user issues. Additionally, Daniel has been a Telephone Technician at Cerium Networks since August 2015, upgrading hospital phones and assisting users with new technology. Prior roles include Professional Cable Technician at Prince Telecom, Courtesy Associate at Walmart, and Laptop Repair Technician at MikroK-12, where responsibilities involved repairing and maintaining various computer systems. Daniel began a career in technical fields after serving as an Infantry/Vehicle Commander in the US Army from October 2004 to February 2008. Daniel holds an Associate of Arts and Sciences in Information Cybersecurity Systems and an Associate Degree in Applied Sciences of Information Technology from ITT Technical Institute.