Aaron Chai

Aaron Chai has worked in a variety of roles since 2011. Aaron began their career as a Sales Development Representative at Totango. In 2013, they moved to NCC Group as an Account Manager. In 2018, they joined Aravo Solutions - Third-Party Risk Management as a Growth Marketing Manager. In 2021, they began working at Certa (getcerta.com) as a Sr. Customer Success Manager, and also began working at Steele, now Diligent, as a Client Success Manager, helping clients identify and prevent exposure to risk while building programs to drive customer success excellence.

Aaron Chai holds a Bachelor of Arts in Communications from UC San Diego. Aaron also has a certification in Engagement Preparation Best Practices for Customer Success Management from LinkedIn, which they obtained in September 2021.