Shannon Drury

Manager of Customer Success at CertifID

Shannon Drury has a wealth of work experience. Shannon began their career in 2007 as a Front Desk Associate and Child Care Provider at HNH Fitness. In 2011, they became a Mentor at Ready To Learn. In 2012, they held two positions: an Accounting Intern at Elliott Management Corporation and a Child Care Provider at a Private Family. In 2013, they became a Sales Operations Specialist at TriNet. Shannon then moved to Optimatic Media, Inc. in 2014, where they held the roles of Account Manager and Office Manager. In 2018, they worked at FanDuel as a Talent Acquisition Coordinator and Office Manager. In 2019, they joined Punchh as an Enterprise Customer Success Manager, Customer Success Team Lead, and Customer Success Manager. In 2022, they became an Associate Director of Customer Success at 5&5 and a Customer Success Manager at CertifID.

Shannon Drury attended River Dell High School before obtaining a Bachelor in Communications and Public Relations from the University at Albany, SUNY in 2012.

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