RB

Robert Boulter

Senior Cloud and Hosting Services Engineer at Certiport

Robert Boulter has a diverse work experience spanning multiple industries and roles. Robert began their career as a Computer Technician and Sales Associate at Best Buy, troubleshooting hardware and software issues and consulting with customers on their needs. Robert then moved on to work as a Systems Administrator at Brinkman Portillo, PC, where they designed and maintained computer systems, performed upgrades and installations, and administered Pocket PCs.

Boulter also worked as a Computer Applications Technician at Pleasant Valley School District, providing technical support for multiple school campuses, including application and hardware support, network configuration, and administering software patches and updates.

Robert served as an Internal Systems Support Specialist at ValueClick, Inc, where they installed and configured new hardware, maintained all end-user systems, and provided helpdesk support.

Additionally, Boulter worked as a System Administrator at Coastal Allergy Care, troubleshooting network, hardware, and software issues and providing technical support for three medical practice locations.

Robert also served as an IT Specialist at CACI, providing IT support for the Center for Seabees and Facilities Engineering, performing maintenance, repairs, and troubleshooting on Legacy equipment, and configuring systems with Active Directory and Group Policies.

Boulter further worked as an Application Support/Helpdesk Technician at Omniture, providing Tier II application support and helpdesk services to over 800 employees, installing and configuring software, and providing remote support as needed.

Robert served as an IT Consultant at EEAP & GotSafety, managing a Small Business Server 2011 environment, maintaining Microsoft Exchange 2011 and Active Directory, and providing application, desktop, and remote hardware and software support.

Boulter also had the role of QA Engineer/IT Technician at Certiport, where they tested and validated Certiport exam software, implemented virtualization technologies to reduce setup and testing time, and was the QA lead for testing the Microsoft Technology Associate (MTA) exams. Robert later transitioned to the role of Sr. Technical Sales Support Analyst, providing technical solutions, large account support, level 3 support, and training and mentoring to other Technical Support staff.

In their most recent position, Boulter worked as a Dev Ops/Site Reliability Engineer at Certiport, and is currently employed as a Senior Cloud and Hosting Services Engineer.

Robert Boulter's education history begins with their High School Diploma, which they obtained from Adolfo Camarillo High School between 1994 and 1998. After completing high school, they pursued an Associate of Arts degree in Liberal Arts from Moorpark Junior College from 2001 to 2003. Following that, Robert attended California State University, Channel Islands from 2003 to 2005, where they obtained a Bachelor of Science degree in Business. Additionally, they have a certification in Microsoft Certified: Azure Fundamentals, which they obtained from Microsoft in August 2020.

Links

Previous companies

Omniture logo
Best Buy logo

Timeline

  • Senior Cloud and Hosting Services Engineer

    August, 2021 - present

  • Dev Ops/Site Reliability Engineer

    June, 2019

  • Sr. Technical Sales Support Analyst a.k.a. Sales Engineer

    December, 2016

  • QA Engineer

    May, 2012

  • QA Engineer/IT Technician

    June, 2009

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