Alexa Fuentes

Alexa Fuentes is a Customer Engagement Manager at iCEV with extensive experience in customer success roles across various companies. Previously, Alexa served as a Customer Success Manager at Profasee, where management of over 50 mid-to-high touch accounts was a key responsibility. Additional roles include Strategic Partner Associate at OneStudyTeam, where contributions supported research site workflows in healthcare, and Customer Success Manager at Skubana, where significant contract renewals were achieved. Prior to these, Alexa held positions at BigCommerce and ShipStation, focusing on building trusted relationships and exceeding sales targets. Alexa's early career includes experiences at the National Breast Cancer Foundation and the U.S. House of Representatives, complemented by a Bachelor's Degree in Bioenvironmental Sciences from Texas A&M University.