Kadecha Johnston

KaDecha Johnston serves as a CRM Administrator II at CGB Enterprises, Inc. since February 2023, previously holding the role of CRM Business Engineering Analyst at Blue Cross and Blue Shield of Louisiana from January 2015 to February 2023. In this capacity, KaDecha supported the implementation and continuous improvement of the CRM system, focusing on documenting process workflows and enhancing operational efficiencies. With a strong background as a Business Systems Analyst, KaDecha is recognized for professionalism and excellent interpersonal skills, fostering effective communication with senior management and team members. Prior experience includes serving as a Business Process Analyst II and Claims Specialist at Aflac from December 2009 to January 2015. KaDecha holds a Bachelor of Business Administration in Finance from Columbus State University and graduated with honors from Eufaula High School.