Rama I.

Rama I. has a diverse work experience, beginning in 2014 when they were an Exchange Student at Qatar Foundation International. In 2017, they took on a role as a Marketing Trainee at BirHakaya - بيرحكايا, where they worked alongside marketing specialists and graphic designers, producing online and in-person marketing content. In 2018, they became a Translator at Arkan, where they were responsible for website translation. In 2020, they held two roles: an English Translator at Salalem, and a Magazine Content Writer at OFPOISON, where they prepared thoughtful and innovative articles for publication. In 2021, they worked as a Call Center Agent at EverConnect, making outbound calls and responding to inbound calls, as well as an English Second Language Instructor at Al Mughared Group, where they helped beginner and advanced English learners to speak more fluently. Currently, they are a Customer Success Manager and a Customer Support Manager at ChalkTalk, managing customer relationships and responding to customers promptly, professionally, and with empathy.

Rama I. completed a Master's degree in E-Marketing and Social Media from Princess Sumaya University for Technology between 2022 and 2024. Prior to that, they obtained a Bachelor's degree in English Literature and Spanish from the University of Jordan between 2018 and 2021. Before that, they obtained a GCSE in Engineering from Amna Bint Wahab ISSG between 2014 and 2017. Additionally, Rama I. has obtained numerous certifications, including Service Hub Software from HubSpot Academy in June 2022, The Complete Digital Marketing Course - 12 Courses in 1 from Udemy in May 2022, Intro to Digital/Online Marketing Basics for Beginners 2021 from Udemy in November 2021, New Hire Security Training from EverCommerce in July 2021, The Complete Copywriting Course from Udemy in February 2021, THIMUN Qatar 2016 from THIMUN Qatar in February 2016, Best EFL Speaker (1st) from Qatar Debate in May 2015, Qatar Leadership Conference from THIMUN Qatar in March 2015, CS4Qatar from Carnegie Mellon University in February 2015, Aber "What's Your Story?" from Qatar Foundation International in May 2014, Best EFL Speaker (1st) from Qatar Debate in March 2014, Email Marketing from HubSpot Academy in August 2022, LinkedIn Marketing Solutions Fundamentals from LinkedIn in April 2022, Content Marketing and SEO Fundamentals Exam from Semrush in April 2022, and SEO Fundamentals Exam from Semrush in April 2022.