Leila Turner

Head Of CX Innovation, Fashion at CHANEL

Leila Turner has extensive experience in innovation and customer experience within notable organizations. Currently serving as Head of CX Innovation and Head of Incubation at CHANEL since August 2018, Leila also holds a position as Supervisory Board Member at JCDecaux. Previously, as CEO of FABERNOVEL INNOVATE from 2011 to April 2018, Leila focused on enhancing innovation strategies and creating impactful omnichannel experiences. Earlier roles include Senior Project Leader at WDHB Consulting Group and Program Coordinator at United Nations University, along with an assistant role at the Embassy of France to the United States. Leila's educational background includes a Master of International Affairs from Columbia University and a Master of Public Administration from Sciences Po.

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