Marketing and Communications

The Marketing and Communications team at CHANEL is responsible for orchestrating global marketing campaigns, developing and managing communications strategies, and leveraging digital media to promote luxury products. This team collaborates across various departments—including skincare, fragrance, beauty, and fine jewelry—to create compelling brand narratives that engage and resonate with customers. They ensure that all marketing efforts align with CHANEL's prestige and heritage while driving customer insights, engagement, and brand loyalty.