ChangeCX
Kim R. is an experienced IT Consultant currently working at Tipsy Hounds Creative Solutions, focusing on designing and publishing custom websites and managing social media business pages. Previously, Kim served as an Engagement Manager at ChangeCX, where responsibilities included organizing JIRA boards and ensuring project timelines met client expectations. Kim's earlier experience at iQmetrix included roles as Client Manager, Client Support Manager, and Managed Services Specialist, emphasizing client communication, project management, and service level adherence. Additionally, Kim held the positions of Office Manager and Care Team Coordinator at Gentiva Health Services, showcasing a diverse background in client relations and operational management.
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ChangeCX
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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.