Rachel Shannon

Rachel Shannon has a diverse background in operations and customer support, currently serving as an Operations Specialist at Channel Fusion since January 2020. Previous experience includes roles as an Overnight Specialist at LimoLink, where Rachel ensured trip details and made reservations, and as a Hosted Exchange and SSL Support Representative at GoDaddy, providing website support with a focus on first call resolution. Additional experience as a Shift Manager at Pizza Hut involved managing staff and addressing customer complaints. Rachel began their career as a Box Office Specialist at Collins Road Theatres, Inc., selling tickets and maintaining theater cleanliness. Rachel holds a High School Diploma from Cedar Rapids Xavier High School, earned in 2008.