Channel 4
Rebecca Griffiths is an experienced Service Delivery & Assurance Manager at Channel 4 since November 2019, previously serving as Service Delivery Lead. With a solid background at Bonmarche from April 2010 to November 2019, Rebecca progressed from IT Support Coordinator to Service & Support Manager, successfully overseeing the in-housing of first and second line support, enhancing team size and managing supplier selection and service improvement initiatives in alignment with ITIL principles. Other notable roles include Counsellor at Pathways and EPOS Support Advisor at YP Electronics. Rebecca's educational credentials include multiple qualifications in counseling psychology and IT service operations, showcasing a strong blend of technical expertise and interpersonal skills.
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Channel 4
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Channel 4 is a publicly-owned, commercially-funded public service broadcaster. Channel 4 works across television, film and digital media to deliver its public service remit, as outlined in the 2003 Communications Act and most recently the 2010 Digital Economy Act.