Shreyas Jha

Shreyas Jha is an IT service management professional with over 5 years of experience specializing in IT service desk operations, incident management, and service request management. Currently serving as a Senior Associate in IT Ops Services at Coforge since May 2021, Shreyas demonstrates expertise in various ITSM tools, including BMC Remedy, Service Now, Office 365, and others. Previously, Shreyas held roles as an Associate in IT Ops Services and Service Desk Analyst for a British media company, managing communication across multiple channels. Prior experience includes working at HCL Technologies as an Analyst, supporting international clients. Shreyas holds a Bachelor of Technology in Computer Science from Galgotias University and completed 10+2 in Mathematics and Computer Science at Delhi Public School, India.