Felicia Swope - MSA, CCSM

Felicia Swope has a diverse work experience spanning over two decades. Felicia Swope is currently the Director Project Management at ChannelMix, a position they have held since January 2022. Prior to this role, Felicia served as the Senior Project Manager at ChannelMix starting in October 2020. Felicia Swope also held the position of Senior Manager of Client Solutions from October 2019 to October 2020, and Senior Client Solutions Manager from July 2018 to October 2019. Felicia initially joined ChannelMix as a Client Solutions Manager in October 2016 and held the role until July 2018.

Before joining ChannelMix, Felicia worked as a National Account Manager at Direct Response Lists from February 2016 to July 2016. Felicia Swope also gained experience as a Senior Account Manager at Synergy Direct Marketing Solutions, LLC from July 2015 to February 2016.

Felicia's earlier career includes roles at MDS Communications Corporation, where they held several positions. Felicia Swope worked as a Senior Account Manager from January 2015 to June 2015, an Account Manager from May 2002 to January 2015, and an Account Coordinator from May 2001 to May 2002.

Additionally, Felicia has experience working for the City of Peoria, Arizona as an Office Coordinator/Site Supervisor from 1996 to 2001, and for the City of Phoenix as a PR Intern from June 2000 to August 2000.

Throughout their career, Felicia has accumulated a wealth of knowledge and expertise in project management, client solutions, and account management.

Felicia Swope obtained a Master's Degree in 2014 from Missouri State University. Felicia Swope'sdegree was in Masters of Science in Administrative Studies with an emphasis in Communications. Prior to that, they received a Bachelor's degree in Communications and Public Relations from Grand Canyon University in 2001. Additionally, Felicia Swope obtained a certification as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in April 2020.