Najee Mcfarland-Drye

Customer Support Specialist at ChargeAfter

Najee Mcfarland-Drye's work experience includes roles at various companies. They worked as a Customer Support Specialist at ChargeAfter starting in 2023. Prior to that, they served as a Commercial Operations Representative at REKKI from March 2022 to January 2023. In this role, they resolved complex issues, created SQL queries and Google Sheet formulas, and achieved 100% SLA times while handling 40+ tickets per week. At Odeko, Najee worked as a Customer Success Manager from September 2019 to April 2020. They led a remote sales operations team, trained the team on workloads, and collected data/feedback to improve product functionality. Before that, they worked as a Barista at various New York Coffee Shops from May 2017 to September 2019, managing customer experiences and providing guidance on products. Prior to that, they held multiple roles at Bard College, including Mathematics Tutor and Manager of Alternative Transportation Services and Head Bicycle Mechanic. They also worked as a Student Teacher at Hudson Central High School and Linden Avenue Middle School, educating and collaborating with students and other educators. Additionally, they worked as a Fencing Instructor at EXPLO, where they created and executed a fencing crash course for high school students.

Najee Mcfarland-Drye completed a Bachelor's degree in Mathematics from Bard College from 2013 to 2016. Following this, Najee pursued a Master of Arts - MA in Mathematics and Mathematics Education at Bard MAT starting in 2016, with an end year not provided.

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