Gianni James Favaretto

Gianni James Favaretto has a diverse and extensive work experience in the field of user experience, design, and web development. Gianni James has held various leadership roles in reputable companies such as Chargebee, Zopa, Argos, and Ocado Technology.

In their current role as the Director of Design at Chargebee, Gianni leads a collaborative effort to deliver a global recurring revenue management platform. Gianni James oversees the International Product Design and Research team, ensuring excellence and trust from leading companies.

Previously, at Zopa, Gianni served as the Head of Experience Design, guiding the User Experience and Product Design team to deliver user-centric financial experiences. Gianni James introduced Service Design principles, set design standards, and implemented a new UI and Design System strategy.

As the Head of UX and Product Design at Argos, Gianni was responsible for driving user-centered digital experiences across multiple channels and brands. Gianni James reorganized and led an agile team and provided guidance in all aspects of UX and Design.

At Ocado Technology, Gianni held two significant leadership roles. As the User Experience and Design Chapter Lead, they led teams working on the Ocado Smart Platform, recognized as the best grocery e-commerce solution globally. Gianni James also led the UX and Design team for Fabled by Marie Claire, Fetch.co.uk, and Sizzle.

Before that, at Ocado Ltd, Gianni served as the User Experience & Design Manager, overseeing the design of key features of ocado.com. Gianni James also worked as a Senior User Experience Designer, contributing to the Webshop and iPhone and iPad apps.

Prior to their corporate experience, Gianni worked as a Director, designer, developer, instructor, and consultant for various high-profile companies. Clients included Macromedia, Sun Microsystem, NASA, and Novartis. Gianni James specialized in designing user interfaces, conducting user research, and providing consultancy on Web Accessibility.

Gianni started their career as a Web Art Director at Gruppo SESAAB, followed by a role as a Web Designer at ANS. Gianni James also worked as a Professor Assistant and Web Designer/Developer at Utah Valley University.

Throughout their career, Gianni has demonstrated leadership, expertise in user experience and design, and a commitment to delivering exceptional digital experiences.

Gianni James Favaretto has a diverse education history. In 1988 and 1989, they attended Scuola Sottufficiali Marina Militare Taranto, where they focused on Radar and Telecommunications as a part of the Italian Navy. From 1992 to 1993, Gianni pursued Humanities and English as second language courses at Brigham Young University - Idaho. Moving forward, from 1999 to 2001, they studied Web administration and Computer Science at Utah Valley University, earning an AAS degree. Lastly, in 2008 and 2009, Gianni attended the Istituto Europeo di Design, specializing in Creative Advertising and Art Direction.