Pratibha Jain

Pratibha Jain has a diverse work experience in customer success and vendor management roles. Pratibha currently works at Chargebee as a Team Lead - Customer Success, North America, where they oversee the success of customers in the region. Prior to this role, they were a Customer Success Manager at Chargebee, responsible for managing customer success in North America. Before joining Chargebee, Pratibha worked at Swiggy, a food delivery platform, where they held various roles including Restaurant Success Manager, Senior Vendor Manager, and Vendor Manager. In these roles, they focused on the growth and strategic expansion of restaurant partners, provided consulting services for their operations and sales, and launched virtual brands to increase revenue. Pratibha also has experience working at TECHZONE as a Jr Executive Product & Marketing, Redefine Retail as an HR Executive, and Deloitte as an intern.

Pratibha Jain completed their Bachelor's degree in Law at Rajiv Gandhi College of Law, Bangalore from 2016 to 2019. Prior to that, they obtained a Bachelor's degree in Business/Commerce, General from M.O.P. Vaishnav College for Women, where they studied from 2011 to 2014. Additionally, they pursued a Master's degree in Human Rights and Duties at the University of Madras from 2015 to 2017.

In terms of certifications, Pratibha Jain obtained several professional certifications, including "Nano Tips to Build Grit for Mental Toughness with Shade Zahrai" from LinkedIn in March 2023, "Leading Yourself" from LinkedIn in July 2022, and "CS Warrior Certificate" from Chargebee in May 2021. Pratibha also completed certifications in "Sales: Customer Success," "Business-to-Business Sales," "Business Ethics," "Critical Thinking," and "Strategic Thinking," all obtained from LinkedIn in 2020.