Operations Management

The Operations Management team at Charleys Philly Steaks is responsible for overseeing the efficient execution of restaurant operations, ensuring that each location delivers high-quality products and exceptional customer service. This team collaborates across various functions, including franchise development, training, and project management, to optimize processes, support franchisees, and drive growth while maintaining the brand's commitment to quality and freshness. They play a crucial role in new store openings and ongoing operational improvements to enhance the overall guest experience.