Sara R.

Sara R. has extensive experience in customer service operations, currently serving as the Global Head of Customer Care Operations at Charlotte Tilbury Beauty since 2020. Prior roles include heading customer service for Farfetch Middle East at Chalhoub Group and leading customer service teams at Landmark Group and Tech21. Additionally, Sara R. has contributed to Selfridges as a Complaint & Crisis Manager and as a Customer Service Executive. Early career experience includes freelance work as a Makeup Artist & Beauty Specialist and various customer service roles at Helphire, where responsibilities included team leadership and client liaison.