ChartSwap is a fast, simple and secure business-to-business (B2B) Health Information Exchange platform – connecting a rapidly expanding network of requestors and providers. Our mission is to revolutionize the way personal health information (PHI) is transmitted, improving efficiency and reducing costs on both sides of the record exchange process. 

The ChartSwap network includes over 167,000 national physician groups, hospital systems, billing and RCM vendors – as well as 95% of the nation’s legal requestors (lawyers, record vendors, insurers, etc.) ChartSwap continues to grow its provider network – branching out across the medical and business community to offer the most advanced, easy-to-use health information exchange in the nation.

How It Works

The ChartSwap platform simply and securely facilitates the exchange of healthcare and billing records by making the process fast and easy.

o	A requestor (law firm, record retrieval vendor, insurer, etc.) uses ChartSwap to request records.
o	The receiving provider reviews the request and determines whether it can provide the records.
o	If the provider chooses to provide the records, it uploads them into the ChartSwap platform.
o	After the records are uploaded to ChartSwap, the requestor is notified of records being available to purchase.
o	The requestor uses ChartSwap to pay the custodian fee and download the records.
o	ChartSwap then transfers the custodian fee to the provider of the records.

ChartSwap is built on the SalesForce.com platform, recognized as having a leading security infrastructure with world-class physical, administrative and technical security safeguards.  

In addition, ChartSwap has comprehensive information security and privacy policies. With advanced event monitoring, ChartSwap administrators can receive detailed reports, accounting for every action occurring on the system. 

Health Data

Health Care

Medical Devices

Health Insurance

ChartSwap

Nate Kelly

Amy Weir

Jennifer Hayes

Dawn Toups

The Sales and Customer Support team at ChartSwap is dedicated to driving revenue growth while ensuring exceptional client experiences. This team works collaboratively to engage new business opportunities, nurture relationships with existing clients, and provide timely assistance throughout the record exchange process, ensuring that both requestors and providers can navigate the platform effortlessly. By leveraging their expertise in sales and customer service, they contribute to maximizing client satisfaction and promoting the continued expansion of ChartSwap's network.

Sales and Customer Support

Sales and Customer Support

About

Team members