Jill Nicholson

Jill Nicholson is the current Customer Success Leader at Chartbeat. Jill has over a decade of experience in marketing and analytics, having worked as Marketing/Analytics editor at The Journal News and lohud.com from November 2003 to November 2014. During their time there, they focused on digital audience development and staff training, helping to educate editorial staff, sales staff and management on audience trends and how to use metrics tools to expand their reach. Jill also travelled to newsrooms across the Gannett network to teach metrics tools, with a focus on Chartbeat (real-time analytics) and Omniture (long-term trend data). In addition to their work in marketing and training, Jill also developed a metrics-based strategy for growing the overall audience on all digital products, boosting engagement on specific content pieces and advising editorial managers on opportunities for new content presentations or beat structure.

Jill Nicholson attended Syracuse University and Ridley High School.

Some of their coworkers include Julia Schvartzer - Customer Success Manager, Mike Fiammetta - Senior Customer Success Manager, and Brad Streicher - Customer Success Manager. Jill Nicholson reports to Krista Hoffman, VP of Global Customer Success.