Johan Sebastian Esteves

Johan Sebastian Esteves is an Implementation Engineer at Chartbeat. Johan has previously worked as a Technical Support Analyst at Vision Critical from June 2015 to December 2018 and as an Operations & Technology Associate at Democracy Prep Public Schools from July 2013 to June 2015. Johan is responsible for addressing all software questions, updating client-facing documentation and other self-help resources. Johan also troubleshoots any technical issues that arise in the Sparq web application and works cross-department with development, programming and product management to resolve client issues (defects, feature requests, escalated issues). Johan provides training for new team members and update onboarding documentation monthly with new team processes. Some of their selected contributions include creating monthly reports analyzing top internal & customer requests for the leadership team and working with Technical Engineer on any API related customer requests to provide assistance and document process for Technical Support team.

Johan Sebastian Esteves has a Bachelor of Science in Management Information Systems from the University of Delaware. Johan is currently pursuing a career in Full Stack Web Development and is attending the Flatiron School.

Their manager is Deepthi Gandhi, VP of Engineering. They are on a team with Jonah Ullman - Frontend Engineer, Kate Lee - Software Engineer, and Nate Butler - Web Operations Engineer.