Shelley Hickman

Shelley Hickman has a diverse work experience spanning over several companies and roles. Shelley currently serves as the Director of Culture & Employee Experience at Charter Next Generation, where they are responsible for developing strategies to cultivate a positive work culture and enhance employee engagement. Shelley led the deployment of the company's updated values, purpose, vision, and mission statements.

Prior to their current role, Shelley was the Agency Owner at Shelley Hickman State Farm, where they managed the agency's operations. Shelley also worked as an Agent Intern at State Farm, gaining valuable experience in the insurance industry.

Shelley also has experience in manufacturing operations and quality management. Shelley served as a Facility Manager at Caterpillar Inc., leading a facility with over 300 employees. Shelley prioritized the development of frontline leaders, resulting in improved Employee Opinion Survey results in various categories. Additionally, they led the design and implementation of a development program called "Section Manager University."

At Bucyrus International, Shelley worked as the Director of Corporate Communications, collaborating with executive leadership to implement a comprehensive communications strategy. Shelley also held roles in marketing and product management during their tenure at Bucyrus.

Shelley began their career at Ashland as a Technical Service Representative.

Overall, Shelley Hickman's work experience showcases their expertise in culture development, employee engagement, operations management, quality improvement, and communications strategy.

Shelley Hickman has an M.S. in Marketing and Communications from Franklin University, which they obtained from 1999 to 2001. Prior to that, they earned a B.A. in Chemistry from Bluffton University, completing their degree from 1992 to 1996. Additionally, Shelley has obtained a certification in "Inspire People to Perform" from ADVISA, though the month and year of its completion are unknown.