Russ Conrad

Russ Conrad joins the Charter Senior Living team as Regional Director of Operations. He has been serving seniors for over 22 years, beginning as director of dining services with Morrison Management Specialists, working with senior communities and health care systems in Columbia, SC; Columbus, Ohio; Springfield, Ohio; Atlanta, GA; and Cincinnati, Ohio. His experience in dining established his high standards of providing excellent service and hospitality. He has spent the last 11 and a half years as Executive Director of communities in the Cincinnati market, managing independent living, assisted living, memory care, and skilled nursing services. His most recent role has been as Regional Director of Operations, overseeing communities throughout the Midwest. Russ grew up in north-central Ohio on a large 4th-generation family dairy farm that is still going strong. Growing up on a farm gave Russ a strong work ethic and made him very resourceful. He received his Bachelor of Science from Eastern Michigan University and his Master’s degree from the University of South Carolina in Hospitality Administration. Russ currently lives in Cincinnati, Ohio, with his children Sophie (11) and Bennett (8), who attend Nativity School; he has been married to his beautiful wife Angela for 13 years. As a family, they enjoy participating in Nativity sports, traveling, and spending time with family and friends. Russ believes in building strong relationships with solid communication, good follow-up and feels strong empathy is key to sustainable success.