Rosalyn (Ruolan) Zi

Rosalyn (Ruolan) Zi has a diverse work experience across various roles and companies. Rosalyn (Ruolan) currently holds the position of Customer Success Associate at Charterhouse Group since July 2022. Prior to this, they worked as a Desk Based Account Manager at the same company from March 2021 to July 2022, and as a Business Development Representative from September 2020 to March 2021.

Before joining Charterhouse Group, Rosalyn worked as a Business Development Executive at Inside Marketing from June 2019 to September 2020. Rosalyn (Ruolan) also has experience as a Marketing Executive at Xinlung Group Limited, where they provided support to the Marketing Manager in implementing various marketing strategies to raise brand awareness and increase website traffic.

Rosalyn's earlier experiences include working as a Sales & Marketing Associate at SetSail Dream Education, where they organized offline salon events and established collaborations with education agencies. Rosalyn (Ruolan) also worked as a Management Trainee at HRnet One, where they conducted candidate searches and cold calling for e-commerce and marketing manager positions.

Overall, Rosalyn (Ruolan) Zi has demonstrated their expertise in customer success, account management, business development, marketing, and sales throughout their career.

Rosalyn (Ruolan) Zi holds a Master's degree in MSc International Retailing (Consumer Behaviour) from The University of Manchester. Prior to their master's degree, they completed their undergraduate studies at Xianda College of Economics & Humanities Shanghai International Studies University, where they obtained a Bachelor of Arts (BA) in English Language and Literature, General.

In addition to their formal education, Rosalyn has also acquired various certifications. These include Project Management Essentials Certified (PMEC) from the Management & Strategy Institute, 8x8 Sales Certified from 8x8, The Fundamentals of Digital Marketing from Google Digital Garage, Hubspot Agency Partner Certification - Inbound Sales from HubSpot, and Google Analytics Individual Qualification from Google.