AJ

Alana Jacque

Quality Manager at Chartis Federal

Alana Jacque has a diverse work experience spanning over a decade. Alana started their career as a Human Resources Intern at the National Petroleum Marketing Company in 2005. Alana then worked as a Student Assistant in Undergraduate Recruitment at Carleton University before becoming an Assistant to the International Exchange Programme Coordinator and International Student Officer at the same university.

In 2008, Alana joined the Trinidad and Tobago Tourism Development Company as a Destination Information Services Coordinator in the Marketing Department. Their responsibilities included providing customer service in French and coordinating projects and events.

From 2010 to 2011, Alana worked at UTZ Certified as a Consultant and later as an Intern, providing traceability support and overseeing off-site staff. Alana also handled customer service, administrative tasks, and created training materials and reports.

Alana joined the U.S. Department of State in 2012 as a Cultural Affairs Assistant in the Public Affairs Section. In this role, they managed discretionary funding, conducted cultural exchange programs, and oversaw grant management and financial matters. Alana also provided training to colleagues and played a role in strategic planning.

At the World Resources Institute from 2016 to 2017, Alana served as a Project Coordinator II in the Climate Resilience Practice, Governance Center. Alana managed climate adaptation contracts and grants, handled internal and external communications, and coordinated messaging to a database of contacts.

From 2017 to 2019, Alana worked at the Enough Project as a Development Officer. Their responsibilities included managing proposals, grants, and donors, conducting research, and coordinating the completion of competitive grants. Alana also handled financial analysis and liaised with accountant and financial management teams.

In 2019, Alana joined Strategic Capacity Group as a Program Officer. Alana worked on capacity building programs and grant management activities, including writing grant amendments and reports, managing donor relations, and conducting financial reporting.

From 2020 to the present, Alana has been working at Chartis Federal as a Quality Manager. Alana ensures compliance with ISO standards, manages the company's quality and information security management systems, and assists with internal and external ISO auditing activities.

Prior to their current role, Alana worked at Chartis Federal from 2020 to 2022 as a Proposal Specialist. Alana managed the bid and proposal process for a systems engineering and integration firm, working closely with various teams to respond to RFPs, RFQs, and RFIs.

Throughout their career, Alana has demonstrated strong project management, grant management, and communication skills, as well as a commitment to ensuring compliance and delivering high-quality results.

Alana Jacque completed their education history as follows:

- From 2009 to 2010, they attended Vrije Universiteit Amsterdam (VU Amsterdam) and obtained a Master's Degree in Environment and Resource Management.

- Between 2004 and 2008, they attended Carleton University and earned a Bachelor's Degree in Political Science with a concentration in International Relations.

- In 2006 and 2007, they participated in the Erasmus Exchange program at Université libre de Bruxelles, studying International Relations.

In addition to their formal education, Alana Jacque has obtained several certifications, including:

- Fundamentals of ISO / IEC 27001:2013 from BSI in September 2022.

- ISO 9001:2015 Requirements (TPECS) from BSI in September 2022.

- Using ISO 22301 to enhance your Management System from BSI in August 2022.

- ISO 9001:2015 Quality Management System Auditor Course from Udemy in July 2022.

- Mastering ISO 9001:2015 Quality Management System from Udemy in July 2022.

- Managing Strategic Proposals from Shipley Associates: We Help Companies Win Business in March 2021.

- POWeRful proposal writing from Shipley Associates: We Help Companies Win Business in November 2020.

- Managing Foreign Assistance Awards from the U.S. Department of State in June 2014.

- Developing Precise and Effective RFPs from Arthur Lok Jack Global School of Business, University of the West Indies in April 2014.

- Proposal Writing and Development from Arthur Lok Jack Global School of Business, University of the West Indies in January 2014.

- Monitoring and Evaluation Fundamentals from MEASURE Evaluation in January 2012.

- DIPLÔME D'ÉTUDES EN LANGUE FRANÇAISE (DELF) SCOLAIRE NIVEAU 2 LEVEL 1 from Alliance Francaise - French Alliance in June 2005.

- Grants Officer Representative Certified Assistance Professional from the U.S. Department of State in September 2012.

Alana is also a member of APMP (Association of Proposal Management Professionals).

Links

Previous companies

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Org chart

Timeline

  • Quality Manager

    July, 2022 - present

  • Proposal Specialist

    October, 2020