James Langlois

James Langlois is a seasoned professional in user experience design with extensive experience across various industries. Currently serving as User Experience Lead at Chartis.io, James oversees UX for multiple customer-facing projects, managing aspects from project planning to launch. Prior roles include Product Design Lead at HealthPhi, where James led the design of a consumer-facing AI healthcare mobile product, and Senior User Experience Designer at ZS, focusing on experiences for pharmaceutical clients. James has also made significant contributions at IBM, where responsibilities included leading UX for the IBM.com reboot and managing purchase flows. With a solid educational foundation, including a Master of Library & Information Science from Pratt Institute, James's career spans diverse roles in design, editorial tasks, and web presence development.