Vicknesh Sandrasagaram

Vicknesh Sandrasagaram currently serves as the Manager of Application Support & IT Operations at Bank Negara Malaysia, focusing on the performance and reliability of critical systems such as TIER1 Rentas and SWIFT. Prior to this role, Vicknesh held various positions at SWIFT, including Head of APAC Care Management, where responsibilities included leading a team in delivering IT services and overseeing major incidents, as well as serving as Technical Customer Success Office Lead and IT Service Delivery Manager. Vicknesh's earlier experience includes working as a P-series Support Specialist at IBM Malaysia and as a Junior IT Analyst at Hilti Asia. Vicknesh holds a Bachelor of Science degree in Information Technology and Business Information System from Asia Pacific University of Technology and Innovation.