Mathilde Guerin

Mathilde Guerin is an experienced professional in the luxury jewelry sector, currently serving as an After Sales Coordinator at CHAUMET since September 2018. In this role, Mathilde manages the operational activities of the service, including the reception, diagnostics, recording, and dispatching of jewelry pieces, as well as overseeing shipments and deadlines. Previously, Mathilde held positions at CHANEL as a Customer Service Representative and at Christian Dior Couture as an After-Sales Assistant, focusing on customer interactions and managing service processes. Mathilde began her career in the industry with roles at Isabelle Barrier and Aurelie Bidermann, where responsibilities included quality control and product management. Mathilde holds a Bachelor’s degree in Luxury Commerce from the Institut National de Gemmologie and completed a certificate in English from the Illinois Institute of Technology.