Diana Cristina Betancur Peña

Diana Cristina Betancur Peña has a diverse work experience, with their most recent role being the Regional Customer Experience & Fleet Operations Director at Chazki since August 2021. Prior to this, they worked at Rappi, where they held the positions of Global Customer Service Operations Manager from March 2020 to August 2021, and Project & Implementation Manager LATAM from September 2019 to March 2020. Before joining Rappi, Diana was the Gerente de gestión de proyectos at OneLink BPO from February 2017 to September 2019.

Diana Cristina Betancur Peña's education history is as follows:

From 2010 to 2015, they attended Institución Universitaria Salazar y Herrera - IUSH and obtained a degree in Industrial Engineering.

In 2018, they enrolled in Universidad Isabel I and completed a specialization in Project Management.

In the same year, they also pursued two diploma courses at Universidad EAFIT: one in Fundamentals of Scrum Master, focusing on information technology project management, and another in Managerial Skills, which covered general administration and management of businesses.

Then, in 2020, they attended Universidad EAFIT and completed a diploma course in Strategic Negotiation, emphasizing administration and management of businesses.

In December 2021, they earned two additional certifications: Scrum Foundation Professional Certificate and Scrum Master Professional Certificate from CertiProf.