Alyssa Vincent-Hill

Alyssa Vincent-Hill has a diverse work experience spanning over several years. Alyssa is currently working at Checkout.com since 2022, holding the role of Senior Director of UX Research. Prior to this, they worked at Klarna from 2021 to 2022 in various roles including Director of Design & UX Research and Group Lead of Design & UX Research. Alyssa also served as a Senior Design Lead of UX Research at Klarna, where they led user research efforts and built a remote-first research team across multiple locations.

Before joining Klarna, Alyssa worked at Salesforce from 2015 to 2021. Alyssa'sroles at Salesforce included Architect of Research & Insights, Director of User Research & Analytics, Principal User Researcher, and Lead User Researcher. In these positions, they conducted and led various research projects to gather insights and improve user experiences in different product areas.

Prior to their time at Salesforce, Alyssa worked at Monitor 360 as a Product Lead and Senior Consultant. Alyssa'sresponsibilities included delivering text analytics and media monitoring products, developing client sales briefings, and presenting proposals. Alyssa also worked as a Consultant at Monitor 360.

In their earlier career, Alyssa worked as an Instructor of History and Government at Abaarso School of Science & Technology and as a Shapiro Traveling Research Fellow at Addis Ababa University, where they conducted surveys and partnered with regional universities.

Alyssa also has experience as a Tutor at the International Community School of Addis Ababa, an Alumni Mentor at the School for International Training, and an Editorial, Research, and Communications Intern at World Affairs Journal. Alyssa also worked as a Research Assistant in the History Department and as a Research and Editing Assistant in the Political Science Department at Oregon State University.

Overall, Alyssa Vincent-Hill has a strong background in UX research, user insights, and product development, with experience in various industries and roles throughout their career.

Alyssa Vincent-Hill received their Bachelor of Arts (B.A.) degree in International Affairs from The George Washington University, where they studied from 2007 to 2011. Additionally, in 2009-2010, they attended the School for International Training to pursue further studies in International Affairs.