Melissa Johnson Pepperell has over 16 years of work experience in the payments and financial services industry. Melissa currently holds the position of Senior Manager, Customer Success at Checkout.com, a role they have been in since October 2020. Prior to joining Checkout.com, Melissa worked at Wells Fargo from September 2019 to October 2020 as a Sr. Account Manager. Melissa was responsible for managing and maintaining relationships with key accounts. Before joining Wells Fargo, Melissa spent five years at Worldpay as a Sr. Relationship Manager from September 2014 to September 2019. In this role, they were responsible for managing and growing client relationships. Melissa began their career at CyberSource, a VISA company, where they worked for ten years as a Sr. Strategic Account Manager from August 2004 to August 2014. In this role, they were responsible for managing and growing strategic client accounts. Overall, Melissa has a strong background in customer success, account management, and relationship management within the payments industry.
During the period from 1994 to 1999, Melissa Johnson Pepperell attended Cal State East Bay- College of Business & Economics. However, the provided information does not mention the degree they pursued or their specific field of study.
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