Shelley (Michelle) Lassen is an experienced professional in customer success management, currently serving as a Senior Principal Customer Success Manager at Checkr, Inc. since February 2019, after progressing through various roles in the company. Prior to joining Checkr, Lassen held the position of Commercial Enterprise Customer Success Manager at Talkdesk, where support was provided to major enterprises including IBM and Trivago. Earlier career experiences include roles at Fond, Inc. as a Customer Success Manager, at ReferralExchange as an Enterprise Partnership Manager and VIP Account Manager, and at YapStone as a Technical Account Manager. Additional positions held include Sales & Marketing Coordinator at Walnut Creek Carpet One Floor & Home and Office Assistant at Superior Electric Supply Company. Lassen's educational background includes a Bachelor of Arts in Communication from Saint Mary's College of California and an Associate of Arts from Diablo Valley College.
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