Kate Ita-Udok

Kate Ita-Udok has an extensive background in customer service and experience management. Kate held leadership roles in various organizations, including Chemical and Allied Products Plc, where they served as the Head of Customer Service. Kate also had significant responsibilities at Oriflame Cosmetics and GIG Logistics. Kate is a member of Women in CX™ and has been actively involved in enhancing customer service standards and strategies in Nigeria.

Kate Ita-Udok completed their Secondary School Certificate Education (SSCE) in Health Services/Allied Health/Health Sciences at FGGC Bwari Abuja in 2003. Kate then pursued a Bachelor's degree in Human Physiology at the University of Calabar, graduating in 2007. In 2016, they obtained a Certificate Degree in Strategic Innovation and Business Development from Lagos Business School, Pan-Atlantic University. Additionally, they have earned several certifications in various fields, including data analytics, customer service, and business etiquette, from institutions like LinkedIn and the West Africa Association of Customer Service Professionals.