Viral Shah

Viral Shah is a seasoned professional with extensive experience in customer solutions, innovation, and project management within the logistics and packaging sectors, primarily at CHEP since 2008. Currently serving as Manager - Customer Solutions, Innovation & Implementations since November 2019, Viral leads initiatives to improve customer experiences, enhance program management systems, and develop innovative packaging solutions across various sectors including Automotive and FMCG. Prior roles include Manager - Products & Innovation, where responsibilities encompassed product development and process innovation, and Design Engineer & Project Manager roles focused on program management and customer account management. With a background in engineering and finance from Dr. D. Y. Patil Vidyapeeth and SVKM's Narsee Monjee Institute of Management Studies, Viral has a solid foundation combining technical expertise and strategic insight.