Jermyn Santos

Jermyn (Jaygee) Santos is an experienced professional specializing in IBM Rational and Collaborative Lifecycle Management, with a career spanning over two decades in software configuration management and DevOps engineering. Currently serving as an IBM Rational Subject Matter Expert at Cherokee Federal, Jermyn has previously held significant roles at Vibrantech Solutions Inc. and Nicman Group, focusing on upgrades and migrations within IBM ELM and CLM tools. Prior to these positions, Jermyn contributed extensively at Allstate in various capacities, including Service Engineer and Process Analyst, overseeing tool administration and support for development processes. Jermyn's early career includes key roles at Sears and Kemper Insurance Companies, emphasizing integration, deployment support, and configuration management. Educational qualifications include an Associate's degree in Computer Science from Harper College and further studies at the University of Illinois Chicago.