Chicago Housing Authority
Kathryn N. is an experienced Digital Experience Manager at the Chicago Housing Authority since March 2023, leading a comprehensive website overhaul, including content strategy development. Prior to this role, Kathryn worked as an Ecommerce and Digital Strategist at LFI Labs, focusing on health and wellness e-commerce, and served as a Senior Content Strategist at RIVA Solutions, Inc., where collaboration with technical teams enhanced user documentation. Additional experience includes serving as a Senior Experience Strategy Consultant at Humana, contributing to the development of an onboarding portal, and working as a Digital Strategist at Palantir.net. Earlier roles include Content Strategist at Orbit Media Studios and Senior Solutions Engineer at Nerdery. Kathryn holds a Master's degree in Law from Northwestern University, a Master's in Rhetoric & Technical Communication from Michigan Technological University, and a Bachelor’s degree in Applied Ecology & Environmental Science from the same institution.
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Chicago Housing Authority
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CHA helps build strong, vibrant communities throughout the city in partnership with a host of key stakeholders. As the largest owner of rental housing in Chicago, CHA provides homes to more than 50,000 families. CHA has almost 9,600 senior apartments and more than 7,000 units of family housing. It also oversees 37,000 Housing Choice Vouchers that allow low-income families to rent in the private market.