Tony Coppoletta

Tony Coppoletta serves as the General Manager of Customer Information at the Chicago Transit Authority since July 2008, overseeing a multi-departmental unit responsible for public-facing communications, including maps, signage, and digital communications for the nation’s second-largest transit agency. Prior roles include Acting General Manager of Customer Information and Manager of External Electronic Communications, where responsibilities encompassed enhancing transit rider information and managing digital interfaces. Earlier career experience includes IT consulting at Elevated Consulting, Inc. and Dodd Consulting, Inc., as well as web development and technical support roles at CoreComm Limited, Megsinet Inc., and Microsoft, where contributions ranged from website management to content creation for early Internet services.