Jarrod Redden

Jarrod Redden currently serves as the Senior Director of Customer Technology Solutions at Chick-fil-A Corporate Support Center, a position held since June 2004, where oversight of a team focused on Digital Commerce encompasses areas such as Loyalty, Digital Ordering, Third Party Integrations, and Payment solutions. Previous roles at Chick-fil-A include Director and Senior Principal Team Leader, concentrating on payment strategies and service innovation to enhance customer experience. Jarrod also held positions such as Manager for Emerging Digital & Social Trends and IT Customer Experience Innovation Senior Supervisor, focusing on technology applications and customer experience strategies. Prior to Chick-fil-A, Jarrod gained experience as a Platform Automation Intern at Synovus Financial Corporation and as a Sales and Information Technology Intern at UDA Technologies. Educational credentials include a Master's in Business Administration with a focus on Information Systems from Georgia State University and a Bachelor's in Business Administration, Information Systems Management from Auburn University.