Edward Olsen

Ed Olsen is Head of Customer Success for Chiefofstaff.com. In this role, Ed works closely with our global partners to provide sales and implementation training as well as ongoing support in assisting them to achieve success in onboarding the chiefofstaff.com system to their key applicable clients. Ed started his career at Aetna Life & Casualty where he served in a variety of positions, including President of Aetna Information Services. Ed left Aetna as part of a joint venture which resulted in the formation of CISGEM Technologies and assumed a role as Vice President of Insurance Systems Services. CISGEM was subsequently acquired by AMS Services, Inc., where Ed assumed the position of Senior Vice President of Customer Service, Training, Education and Documentation for all AMS products which served some 12,000 insurance agencies. Within this role, Ed was responsible for the implementation, training and ongoing support of management systems for several National Agencies and Brokers and over half of the largest 100 Brokers within the United States. Ed was subsequently promoted to General Manager of AMS Rating. In 2004, Ed became a Partner in Pinnacle Network LLC as Chief Operating Officer with responsibility for Operations, Carrier Relationships and Account management. In 2006, Ed joined Hire Aspirations as a Managing Partner and Career Coach and in 2007 Ed opened the Hire Aspirations office in Longmeadow Massachusetts to better service clients in northern CT and western MA. In 2012, Ed became affiliated with Executive Talent Services in West Hartford, CT as a Senior Career Coach.