Customer Service · Full-time · San Francisco, US
Job Title: Family Engagement Coach
Department: Child Care Family Services
Reports to: Parent & Caregiver Education Senior Manager
FLSA: This is a Full-Time (37.50/hours per week), Non-Exempt, Union Position
Level: 10
Salary: $77,060.69 - $81,753.56
ABOUT CHILDREN’S COUNCIL
For 50 years, Children’s Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 140 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team.
ABOUT THE CHILD CARE FAMILY SERVICES TEAM
Our Child Care Family Services Department is invested in offering a wraparound service model that builds on individual and family strengths to help families achieve positive goals and improve well-being. We offer an array of supportive services to families, which includes child care financial assistance for children 0-13, help in finding high quality child care educator in San Francisco, various levels of case management, family engagement activities and caregiver workshops.
POSITION SUMMARY
The Family Engagement Coach will build, evaluate, and modify family engagement workshops, based on community needs, that focus on child development, family support, and family strengthening principles to build child and caregiver’s learning and reduce caregiver isolation. The Family Engagement Coach will support families enrolled in a state child care voucher (CFCC/FCCHEN) by providing families ongoing wrap around support, conduct child development assessments, and cultivate a learning environment by promoting their participation in family engagement workshops. S/he/they will work directly with Family Child Care to evaluate their environment and set goals that continues to build their capacity and skillset as quality early educators.
KEY QUALITIES
• You have a personal commitment to learning and growth.
• You can work independently, take initiative, and are comfortable with a degree of uncertainty.
• You are passionate about developing solutions that respond to community needs; adapting to meet people where they are and build on what they have.
PRIMARY RESPONSIBILITIES
Child Assessments
Environmental Assessments
Coordinate and deliver Family Child Care environmental assessment, i.e. FCCERS, and enter data into appropriate database systems.
Maintain educator files with assessment documents and coaching goals/progress
Build an educator development plan to reach goals and evaluate progress
Regularly coach educators to support their learning and progress towards set goals
Collaborate with Child Care Family Services on the different program needs to support educators and quality improvement.
Maintain case files and assist with preparing reports related to quality assurance, audits, or other needs as necessary.
Family Engagement
Required Qualifications
Physical Requirements
Mental acuity to perform the essential functions of this position in an accurate and timely fashion.
Dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time.
Ability to speak, hear, and understand speech at normal room levels.
Physical agility to bend, stoop, walk, and navigate stairs if required.
BACKGROUND CHECK
All offers of employment are contingent upon successfully completing this process.
COVID Policy
All staff are required to be fully vaccinated (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.
Hybrid Work
We have adopted a hybrid working model and currently require employees to be present in the office at least 3 days per week, with the option to work 2 days per week remotely. There are a few roles where the hybrid schedule is not conducive. Similarly, there are a few positions that operate 100% remotely. All applicants should be comfortable with both the remote and in office scenarios.
Compensation and Employee Benefits
Salary Range: $77,060.69 - $81,753.56
Medical, dental, vision, Long-term disability, Life & Pet Insurance / 8.5% Employer 401K Matching program/ Tuition Reimbursement / FSA, HSA & Transit Commuter Benefits / Generous PTO accrual - 5 weeks annually / 15 paid holidays / Lunch-n-Learn Training Program.
Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.
Equal Opportunity & Equity Statement
Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.