Molly Marquardt Smith

Patient Access Director at Children’s Hospital of Wisconsin

Molly Marquardt Smith has a diverse work experience. Molly started their career as a Precertification Representative at Children's Wisconsin in 2008, where they provided insurance precertification for all types of admissions. Molly later became a Lead Precertification Representative, leading a team of thirteen. Molly then took on the role of Access Center Navigation Coordinator, where they coordinated out-of-state referrals and enhanced the patient experience. Molly was promoted to Supervisor, optimizing care coordination for children and achieving high employee engagement scores. Molly then became a Patient Access Manager, successfully implementing change management and ensuring efficient workflows. Currently, they serve as the Patient Access Director for Time of Service areas regionally at Children's Wisconsin, overseeing a large team and revenue cycle administration. Prior to their work at Children's Wisconsin, Molly had a role as a Customer Service Rep I at BMO Harris Bank and completed a student internship at Walt Disney World.

Molly Marquardt Smith earned a Master of Science degree in Health/Health Care Administration/Management from the University of Wisconsin Colleges from 2020 to 2023. Prior to that, they obtained a Bachelor's degree in Communication, General from the University of Wisconsin-Milwaukee.

Links

Timeline

  • Patient Access Director

    August, 2022 - present

  • Patient Access Manager

    January, 2017

  • Supervisor

    October, 2014

  • Access Center Navigation Coordinator

    March, 2013

  • Lead Precertification Representative

    December, 2011

  • Precertification Representative

    October, 2008