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Allan Cheow

Principal Customer Success Manager - Mid Market at Chili Piper

Allan Cheow is a seasoned professional with extensive experience in customer success and technical management across various industries. Currently serving as a Senior Customer Success Manager at Chili Piper since May 2022, Allan is responsible for customer onboarding, training, and cross-functional collaboration to ensure client satisfaction. Previous roles include Technical Customer Success Manager at Freeman Company and PRMconnect, where Allan excelled in communication of technical requirements, risk mitigation, and live troubleshooting during virtual events. Allan's career began with roles in banking and retail, demonstrating a strong foundation in customer service and team leadership. Allan holds a Full Stack Web Development certification from Devmountain and an A.A.S. Degree in Mechanical Engineering Technology from Middlesex College.

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