Dave Proffitt

Dave Proffitt has extensive experience in the transportation industry. Dave is currently the Head of Customer Experience at Chiltern Railways since 2020. Prior to that, they worked as the Managing Director at Proffitt Consulting Ltd starting from 2017. Dave's earlier experience includes various roles at Transport for London, such as Performance Manager (Trains), General Manager for the Victoria Line, Performance Manager (Stations), Group Station Manager, Customer Service Implementation Manager, and Safety, Quality and Environment Adviser. Their tenure at Transport for London started in 2000 and ended in 2017.

Dave Proffitt obtained a Postgraduate Certificate in Integrated Railway Systems Engineering from the University of Birmingham in 2013. Prior to that, they completed a Master's Degree in Business Administration and Management, General at London Metropolitan University from 2002 to 2004.