Baylee Rhoades

Customer Success Manager at Chime Technologies

Baylee Rhoades has a diverse work experience in various roles and industries. Baylee began their career as a Customer Success Associate at Courtlandt Financial Group, where they designed and executed marketing campaigns and worked closely with clients. Baylee also served as an Administrative Assistant at Courtlandt, providing support to the Chairman and CEO and assisting with various investment programs.

Later, Baylee worked as an Assistant Bar Coordinator at ZAPPONE'S ITALIAN BISTRO LLC, where they managed inventory and trained team members to enhance customer service. Baylee then joined Fox Restaurant Concepts as a Server, building relationships with guests and achieving record sales through personalized service. Baylee also worked as a New Restaurant Opening Trainer at Fox, successfully training hundreds of employees across multiple locations and promoting company morale.

Most recently, Baylee joined Chime Technologies Inc as an Onboarding Customer Success Specialist, where they managed client implementation and offered mentorship on optimization and performance improvement. Baylee then transitioned to the role of Customer Success Manager at Chime, collaborating on training sessions and recovering distressed client relationships.

Throughout their career, Baylee has demonstrated strong communication skills, customer service abilities, and the ability to adapt to different environments.

Baylee Rhoades attended Orange Coast College from 2014 to 2020. During this time, they studied Business, Management, Marketing, and Related Support Services. No specific degree was mentioned for this period of their education.

Links

Timeline

  • Customer Success Manager

    May, 2022 - present

  • Onboarding Customer Success Specialist

    February, 2022