Patricia Wajda (She, Her)

Patricia Wajda is a seasoned professional with extensive experience in complaint operations and financial crime risk management. Currently serving as a Complaint Operations Specialist at Chime since March 2021, Patricia has previously held roles at HSBC, including Transaction Monitoring Specialist and Trainer for Private Bank in Manila, where responsibilities encompassed analyzing suspicious transactions, escalating potential risks, and training new investigators. With a robust foundation in customer resolution, Patricia also worked with HSBC Mortgage Corporation as a Dispute Investigator and Special Project Trainer, developing training programs and enhancing compliance processes. Patricia holds a Bachelor's Degree in Human Services and an Associate’s Degree in Business/Commerce from the University of Phoenix.