Linnea Englund

Customer Care Manager at CHIQUELLE

Linnea Englund started their work experience in 2013 as a Sales Agent in OKQ8, where they handled customer inquiries and conducted telemarketing activities. Linnea was also responsible for training new employees. In 2015, they became a Group Manager, overseeing a team of 28 people and managing the availability of customer service through phone and email. In 2017, they joined OKQ8 as an Online Editor SE, where they developed and optimized online customer service, managed and produced content for external and internal websites, and ensured relevant information in the internal knowledge base. In 2018, they transitioned to Etraveli Group as a Team Manager Ancillary, and later became a Frontline Manager in 2019. Finally, in 2020, they joined CHIQUELLE as a Customer Care Manager. The end dates for their roles at Etraveli Group and CHIQUELLE are not specified.

Linnea Englund began their education at Katedralskolan, Uppsala from 2008 to 2011, where they obtained their Gymnasieexamen in International Baccalaureate. Linnea then attended Linköping University from 2012 to 2013, focusing on Grafisk design och kommunikation. Currently, they are studying at Karlstad University, pursuing a degree in IT, projektledning och affärssystem.

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Timeline

  • Customer Care Manager

    November, 2020 - present