Juana Pineda

Juana Pineda has extensive experience in customer service and hospitality, currently serving as a Senior Customer Service Representative at ChowNow since August 2021. Prior roles include Lead Bartender/Server at Heirloom Restaurants and Lead Server at Hometown BBQ Miami. Juana's career in the hospitality sector also includes positions at The Betsy - South Beach, Shelborne Hotel South Beach, and Alero Restaurant, where responsibilities ranged from bartending to managing operations. Juana holds degrees in Financial Management and Business Administration and Management from Miami Dade College, attained between 2017 and 2020.